Effective Date: 1st January 2025.

At Drens Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number, and address.
• Project Information: Details about your property and project requirements.
• Communication Records: Correspondence via phone, email, or contact forms.
• Website Usage Data: Information about your interaction with our website, such as IP address and browsing behavior (via cookies).

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes.
• Manage and deliver services.
• Improve our website and customer experience.
• Comply with legal obligations.
• Send updates or marketing communications (only if you have consented).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Trusted partners and subcontractors necessary to deliver our services.
• Legal authorities, if required by law.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your data, subject to legal obligations.
• Opt-out of marketing communications at any time.

To exercise your rights, please contact us.

6. Cookies

Our website uses cookies to improve functionality and analyze website usage. You can control or disable cookies via your browser settings.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.